Refund policy

Refund Policy

1. ALL SALES FINAL

Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or refunds except in the following cases:

2. DAMAGED OR DEFECTIVE ITEMS

If your product arrives damaged, defective, or incorrect, you may request a replacement within 7 days of delivery. To be eligible for a replacement, you must:
✅ Contact us at Ohmega Brand.com within 7 days of receiving your order.
✅ Provide clear photos of the damaged or incorrect item.
✅ Include your order number and proof of purchase.

3. ORDER CANCELLATIONS

  • Orders cannot be canceled once they have been processed or shipped.
  • If your order has not been processed, contact us immediately at Ohmega Brand , and we will attempt to assist you.

4. LOST OR STOLEN PACKAGES

  • We are not responsible for lost or stolen packages once they are marked as delivered.
  • If your package is missing, please check with your local carrier and file a claim if necessary.

5. SHIPPING ISSUES

We are not liable for delays caused by the shipping carrier, weather conditions, or incorrect shipping information provided at checkout.